Garuda Indonesia
Airlines Reviews
Garuda Indonesia Reviews & Ratings: Is It the Right Airline for You?
As the national flag carrier of Indonesia, Garuda Indonesia has achieved a near-legendary status for its onboard hospitality. Consistently winning the Skytrax award for “World’s Best Cabin Crew,” flying with Garuda is often described as one of the most pleasant experiences in the sky.
Whether you are flying long-haul from Europe or Asia, or taking a short domestic hop to a remote Indonesian island, the airline prides itself on the “Garuda Indonesia Experience,” which blends traditional Indonesian culture with premium service.
Garuda Indonesia at a Glance
In-Flight Experience: What to Expect Onboard
Economy Class
Garuda’s Economy class is widely considered one of the best in the world. Seats feature excellent legroom (up to 32-34 inches on their widebody Boeing 777s and A330s). Passengers receive complimentary hot meals featuring authentic Indonesian cuisine (like Nasi Goreng or Rendang), alongside a full selection of free beverages and seatback entertainment.
Business Class
Business Class features staggered, fully lie-flat seats with direct aisle access on all wide-body aircraft. The soft product is where Garuda shines: passengers are treated to a restaurant-style dining experience, premium amenities, and the incredibly warm, intuitive service that the airline is famous for.
Garuda Indonesia Baggage Allowance & Policies
Garuda is famously generous with its baggage, especially for tourists heading to Bali or other Indonesian hotspots with sporting equipment.
| Cabin Class | Carry-On Allowance | Domestic Checked Baggage | International Checked Baggage |
| Economy | 1 piece (Up to 7kg) | Up to 20kg | Up to 30kg |
| Business Class | 2 pieces (Up to 14kg combined) | Up to 30kg | Up to 40kg |
| First Class | 2 pieces (Up to 14kg combined) | Up to 40kg | Up to 50kg |
2026 Surfer/Diver Bonus: Garuda Indonesia offers an additional 23kg of free checked baggage specifically for sporting equipment (like surfboards, scuba gear, or golf clubs) on top of your standard allowance!
Customer Service & Reliability
Pros & Cons of Flying with Garuda Indonesia
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Cons:
Have You Flown with Garuda Indonesia?
Frequently Asked Questions (FAQs) About Garuda Indonesia
Does Garuda Indonesia fly free surfboards to Bali?
Yes! One of the biggest perks of flying Garuda is their free sporting equipment allowance. You can bring up to 23kg of sporting gear (like a surfboard) completely free of charge, in addition to your standard checked baggage limit.
Is food free on Garuda Indonesia?
Yes, Garuda is a full-service airline. Complimentary hot meals, snacks, and beverages (including alcohol on international flights) are provided to all passengers.
Is Garuda Indonesia in SkyTeam?
Yes, Garuda Indonesia is a full member of the SkyTeam alliance, meaning you can earn and redeem Delta SkyMiles, Air France-KLM Flying Blue miles, and enjoy SkyPriority benefits if you have elite status.
Disclaimer: All information, policies, and details presented on this page are gathered from publicly available resources and are subject to change. Please verify directly with the airline before booking.