American Airlines

  • American Airlines

American Airlines

Airlines Reviews

American Airlines

American Airlines Reviews & Ratings: Is It the Right Airline for You?

As the largest airline in the world by fleet size and scheduled passengers carried, American Airlines (AA) is an absolute behemoth in the aviation industry. A founding member of the Oneworld alliance, AA connects nearly every corner of the United States with an expansive global network spanning Europe, Latin America, and the Asia-Pacific.

With a highly tiered ticketing system, your experience on American Airlines can range from ultra-budget frugality to world-class luxury. Here is how to navigate flying with AA in 2026.

American Airlines at a Glance

  • Alliance: Oneworld
  • Frequent Flyer Program: AAdvantage
  • Main Hubs: Dallas/Fort Worth (DFW), Charlotte (CLT), Miami (MIA), Chicago (ORD)
  • Best For: Extensive US domestic connectivity, travel to Latin America/Caribbean, and Oneworld frequent flyers.
American Airlines

In-Flight Experience: What to Expect Onboard

Basic Economy vs. Main Cabin

AA operates a standard legacy model domestically. In Main Cabin (Economy), passengers get complimentary non-alcoholic drinks and a small snack (like Biscoff cookies or pretzels). There are no seatback screens on domestic narrow-body jets; instead, AA offers robust free Wi-Fi streaming to your personal device.

Basic Economy: The cheapest fare restricts seat selection and boards last. However, unlike some competitors, AA does allow Basic Economy passengers a full-sized carry-on bag.

Premium Economy

On long-haul international flights, Premium Economy offers wider seats with leg rests, elevated dining on real china, noise-canceling headphones, and priority airport privileges.

Flagship Business & First

American’s long-haul international flights feature “Flagship Business,” offering excellent lie-flat seats and access to premium Flagship Lounges. By 2026, American is well into replacing its older First Class and Business cabins with the highly anticipated new “Flagship Suite” doors across its Boeing 787 and 777 fleets, maximizing privacy and luxury.

American Airlines Baggage Allowance & Policies

Domestic travel in the US generally does not include checked bags, so factor these costs into your ticket price.

Cabin Class Carry-On Allowance Domestic Checked Baggage International Checked Baggage (Long-Haul)
Basic Economy 1 personal item + 1 carry-on None (Fee: ~$40 for 1st bag) None (Available for a fee)
Main Cabin 1 personal item + 1 carry-on None (Fee: ~$40 for 1st bag) 1 piece (Up to 50 lbs/23kg)
Premium Economy 1 personal item + 1 carry-on 2 pieces (Up to 50 lbs/23kg) 2 pieces (Up to 50 lbs/23kg)
Business / First 1 personal item + 1 carry-on 2 pieces (Up to 70 lbs/32kg) 2 pieces (Up to 70 lbs/32kg)

2026 Elite Status Tip: If you hold Oneworld Ruby, Sapphire, or Emerald status (or have a co-branded AA credit card), you are exempt from first-bag fees on domestic flights.

Customer Service & Reliability

  • The Highs: American’s app is widely considered one of the best in the industry, allowing you to easily track your bags, rebook yourself during delays, and navigate huge hub airports.
  • The Lows: As a massive legacy carrier, the onboard service can feel inconsistent; the mood and attentiveness of the cabin crew can vary wildly from flight to flight.

Pros & Cons of Flying with American Airlines

Pros:

  • Basic Economy still allows a full-sized carry-on bag.
  • Industry-leading mobile app and digital travel tools.
  • Unrivaled flight frequencies out of major hubs like Dallas and Miami.

Cons:

  • No seatback entertainment screens on domestic flights.
  • Domestic baggage fees have seen steady increases over recent years.
  • Customer service hold times can be long during widespread weather events.

Have You Flown with American Airlines?

Frequently Asked Questions (FAQs) About American Airlines

Does American Airlines Basic Economy include a carry-on?

Yes! Unlike United Airlines, American Airlines allows Basic Economy passengers to bring one personal item (that fits under the seat) and one full-sized carry-on bag to put in the overhead bin.

Is food free on American Airlines?

On domestic flights, you will receive a free snack (like pretzels) and a non-alcoholic drink. On long-haul international flights, hot meals and drinks (including alcohol) are complimentary in all cabins.

Does American Airlines have free Wi-Fi?

American Airlines offers free streaming of movies and TV shows to your personal device. Full internet browsing Wi-Fi is available for a fee.

Disclaimer: All information, policies, and details presented on this page are gathered from publicly available resources and are subject to change. Please verify directly with the airline before booking.