LNER Azuma
Train Reviews
LNER Azuma Reviews & Ratings: Is It the Right Train for You?
Operating on the historic East Coast Main Line, the London North Eastern Railway (LNER) Azuma fleet represents the modern pinnacle of UK intercity travel. Built by Hitachi, these sleek, bi-mode (electric and diesel) trains dart between London King’s Cross, Yorkshire, North East England, and Scotland at speeds up to 125 mph.
For travelers in 2026, the Azuma is the fastest, greenest way to travel between the English and Scottish capitals. While much of the debate online centers around the firmness of the seats, the train’s technology, reliability, and First Class dining options make it a formidable alternative to domestic flying.
LNER Azuma at a Glance
Onboard Experience: What to Expect
The Azuma trains boast a bright, modern interior with excellent natural light, though the seats are notoriously firm.
Standard Class
Standard Class offers airline-style seating and bays of four around tables. Every seat features a three-pin plug socket, USB ports, and free Wi-Fi. While the seats are slim and firm by design, legroom is generally adequate. Passengers can use the “Let’s Eat at Your Seat” QR code service to order hot food, sandwiches, and drinks directly to their table via their smartphone, or visit the onboard cafe bar.
First Class
A major upgrade for a long journey. First Class features wider, deeply contoured seats in a 2-1 configuration, offering significantly more space and quieter carriages. The true selling point of LNER First Class is the complimentary catering. Depending on the time of day and length of your journey, passengers receive a hot breakfast, a two-course lunch, or a hot dinner, served alongside complimentary alcoholic and non-alcoholic beverages.
Luggage Allowance & Policies (Updated 2026)
Major 2026 Warning: LNER strictly enforces standard National Rail luggage limits. Do not bring more than you can carry yourself.
| Luggage Size / Type | Policy | Cost |
| Carry-on / Cabin Bags | Can be stored in the overhead racks above your seat. | Free |
| Checked / Large Luggage | Up to 3 large items per passenger. Store in the dedicated racks near the carriage doors. | Free |
| Bicycles | Strictly limited spaces. Must be reserved in advance. | Free (Reservation Required) |
Tip: The luggage racks near the doors fill up incredibly quickly on the London to Edinburgh route. Board the train as early as possible at King’s Cross to secure a spot for a large suitcase.
Customer Service & Reliability
Pros & Cons of Traveling on the LNER Azuma
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Have You Traveled on the LNER Azuma?
Your experience helps other travelers make informed decisions! Did you find the seats too firm, or did you love the First Class breakfast?
Frequently Asked Questions (FAQs) About the LNER Azuma
Which side of the train is best for views?
If you are traveling northbound (from London to Edinburgh), try to secure a seat on the right side of the train. As you cross the border into Scotland past Newcastle, you will be treated to stunning, close-up views of the North Sea coastline and the dramatic cliffs at Berwick-upon-Tweed.
Do I get lounge access with a First Class ticket?
Yes. If you hold a valid First Class ticket (excluding some heavily discounted advanced promotional fares), you can access the LNER First Class Lounges at major stations like London King’s Cross, York, and Edinburgh Waverley for free drinks and snacks before you board.
Are the trains fully electric?
The Azuma fleet consists of bi-mode trains. They run on electricity from overhead wires for the vast majority of the East Coast Main Line, but can switch seamlessly to diesel power to reach destinations beyond the electrified network, like Inverness or Aberdeen.
Disclaimer: All information, policies, and details presented on this page are gathered from publicly available resources and are subject to change. Please verify directly with the operator before booking.